Cancellation And Refund Policy
Effective Date: 27-08-2025
At DigiMade (digimade.in), we sell digital products such as resume templates, guides, and toolkits. Since these are instantly delivered after purchase, our cancellation and refund policy is different from physical products.
1. Cancellations
Once an order is placed and the digital files have been delivered (via download link or email), it cannot be cancelled.
If your payment is deducted but you did not receive access, please contact us at support@digimade.in with your order details. We’ll resolve it immediately.
2. Refunds
As our products are digital downloads, we do not provide refunds once the order is completed.
Refunds are only considered in special cases such as:
Duplicate payment due to technical error
Failed transaction where amount is deducted but order not received
In such cases, refund will be processed within 7–10 working days through the original mode of payment.
3. Replacements / Resending Files
If you face any issue with the downloaded files (corrupt file, broken link, missing content), we will resend the corrected product free of cost.
Replacement requests can be sent to support@digimade.in with your order ID.
4. Customer Support
For any issues related to orders, payments, or downloads, please reach out to:
📧 Email: support@digimade.in
📱 WhatsApp: +91 9145436554
Our team will get back within 12 hours (Mon–Sat).
5. Final Note
By purchasing from DigiMade, you agree to this Cancellation & Refund Policy. Please make sure to review product details carefully before placing an order.